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Tag: Customer Touchpoint Mapping

Customer touchpoint data mapping
Posted inData Integration

Customer Touchpoint Mapping – Making Sense of Customer Journey

What is a customer touchpoint? A customer touchpoint is the first interaction that the customer makes with your product or service. It can be either online or offline, a personal…

  • Posted bySharjeel Ashraf
  • June 30, 2020
  • 4 minute read
  • 0


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